Although you may not come across difficult people every other day, when you do, it may surely turn out to be quite annoying, or in fact, a bit more than that.
It’s surprising how we let someone’s behavior or actions ruin our day. This is especially true if you have to deal with such people either at home or work, where you spend so much time that it’s simply not possible to avoid them all the time.
However, there are quite a few things you can follow while working with difficult people so that they don’t end up ruining your day. You may also want to keep in mind what works for your particular situation and change your approach accordingly.
Not losing your cool
The worst thing you would want to do while handling such people is losing your cool. It would probably lead to saying things you shouldn’t have, and which you may have to regret it later.
Instead, don’t be intense with your reaction, and if you’re very upset or angry about it, simply count from one to ten and see if that helps you return to normal. If it doesn’t, you may simply want to take a time out if possible and get back to the situation later on when you’re in a better position to explain the issue.
Stay away from them
Well, to be honest, this is probably one of the best advice you could be given. Unless you HAVE to deal with them, you may want to avoid it.
However, this doesn’t mean that you secretly start developing a dislike for them. You should think that maybe they in a bad phase of their life, or need some time to turn things around.
Whenever you find yourself in a situation where there’s no other option but to face them, you can simply try being a little diplomatic, without speaking out anything that makes it look like you’re completely against their actions.
However, if you’re a manager, this may not really be an option for you, as managing difficult staff may be your responsibility.
It’s surprisingly common to misunderstand your co-worker as someone who is difficult to deal with. Hence, make sure you think from multiple point-of-views before reaching to a conclusion.
Also, if not many are having problems with the particular co-worker like you, it’s more likely that you may have misunderstood them or taking things too personally.
There seem to be many entrepreneurs out there like Anand Mishra of Tathastu Information Technology, that believe in giving difficult people some time and support to get on the right track. So keep that in mind as well.